FAQ

Please click on a question / statement below to find the answer / information. Should you have any additional questions, please don't hesitate to contact us.

How does the VEPs point system work?

The point system is based on which heart rate zone you work in. If you hit the red & yellow zones in the challenge you receive 6 points/minute. If you hit these zones on the league table on your dashboard you get 4 points/minute.

How do I link my account to Strava?

strava login

How do I link my account to Myzone?

What is the V-Healthy Myzone facility code?

The V-Healthy facility code is VHPTUK001.

Dashboard Page Explained

Fitness Tracker Page Explained

Activity Page Explained

How do I edit the name of on activity?

how to edit the name of your page on v-healthy screenshot

How do I add a picture to an activity?

how to add a picture to an activity on v-healthy

Get the most points from your workout

To get the most points from your workout you should make sure that you record your warm up and cool down.

How often is my data uploaded to the website?

The data is uploaded hourly but can take up to 24 hours.

Leaderboard explained

Everyone can see the top 10 people in the leaderboard & if you're not in the top 10, only you can see what position you're in.

FAQ